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| MUST HAVE MOTOR TRADE EXPERIENCE. This successful and professional main dealership based in Essex requires a Service Advisor to work within their busy but friendly Service Department. This is an excellent opportunity to gain a fantastic package with a well established dealership. This position is primarily a Customer Service role and your main responsibility will be to liaise with customers both face to face and over the telephone. This will be a very busy position with lots of variety where you will be responsible for ensuring targets are carried out and all deadlines are being met whilst maintaining an excellent standard of customer service. You will also be liaising with customers; advising on progress, seeking authority to carry out further repairs, taking payments and dealing with complaints. Further duties will include opening and closing job cards, raising cash invoices and arranging collection/deliveries and courtesy vehicles for customers. Experience within a service environment is essential. Good delegation coupled with good customer handling techniques is required. This is a great chance to work within a successful dealership that rewards success and hard work For more information or to apply for this position please call Michelle on 01603 610616 or email admin@automotivehr.co.uk |
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