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| This is a rare opportunity to join this global Company in their new modern offices based on the outskirts of Slough. The main scope of the Congress Manager role is to manage, operate and deliver successful events to the highest standard. It is a fast paced, challenging and rewarding role and the successful candidate will have the opportunity to grow and develop along with the business. Universal provides an enviable working environment, first-class training, a structured career path and an open and honest management style. Main Responsibilities include: * Responsible for delivering a range of logistically challenging events, covering a variety of meeting types * Day to day client contact * Financial management of each event * Effective relationship development with clients, suppliers and team members * Effective communication with other Universal departments – including Travel, Creative Services, Commercial Operations and Finance * Quality and accurate output at all times * File management in line with company processes * Maximising revenue generation ensuring all targets are achieved for your events * Understanding client business structure, products, policies and key personnel * Adhering to client SLA's * Attendance at client planning and debrief meetings * Onsite event co-ordination of logistics and onsite team * Understanding and delivery of ABPI and Pharma Guidelines Attributes & Skills: * 2-3 years event management experience * Previous experience of working with pharma clients a distinct advantage * Hotel, Travel, Venue, DMC Industry Knowledge * UK and overseas destination knowledge * Calm and well organised * A focus on accuracy, consistency and dedicated to customer service * A commitment to getting it right, first time, every time * Budget and file management experience * Excellent written and verbal communication skills * Resilient with the ability to constructively challenge * Computer literacy * Aligned with company values, including passion, integrity, honesty and respect MUST HAVE CONGRESS EXPERIENCE Salary/Benefits: Basic salary circa £30K (dependant on experience) Bonus scheme (based on individual performance and company profit) 22 days' holiday (increasing to 25 with service) Contributory pension scheme Use of company laptop and mobile phone Eligibility for benefits follows a successful 3 month probationary period If you would like to apply for this role please call Sarah on 01483 206969 or email sarah@traveltraderecruitment.co.uk |
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| Skills: | Congress | |||||||||||||||
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| Experience (year): | Unspecified | |||||||||||||||
| Benefits and Other Informations: | Bonus! | |||||||||||||||