Junior Transport Planner/Hire Coordinator – Full Time – Dunstable


Junior Transport Planner/Hire Coordinator, Luton

Star Platforms is one of the fastest growing powered access hire companies in the UK offering excellent career stability and progression prospects. This is a fantastic opportunity to join our team and contribute to our success.

Working within our busy office near Dunstable/Luton, we are looking to add a Junior Transport Planner/Hire Coordinator to our established Operations Desk team primarily responsible for the effective planning of transport movements and fleet allocation.

Role and responsibilities will include:

* Ensure transport routing is planned to meet order requirements in line with company KPIs

* Liaising with drivers throughout the day to ensure that customer service is always maintained

* Ensure hire fleet is being fully utilised by reviewing the daybook daily for opportunities to exchange cross-hires with own fleet to meet customer and commercial requirements

* Update engineering department with machines requirements for next day/future bookings

* Handle all calls and emails professionally, always providing customers with the highest standard of customer service

* Deal with all customers queries efficiently in line with company procedure

* Work closely with the wider team to provide and smooth and cohesive solution to providing the best service and fulfilling orders

* Ensure compliance to Star Platforms quality, health, safety and environmental policies and standards

The ideal candidate will have:

* Prior basic planning experience (preferably gained in the hire industry but training will be provided)

* An excellent telephone manner and good interpersonal skills with the ability to build a rapport with customers, suppliers and other team members alike

* Good organisational skills with the ability to multi-task and prioritise within a busy office environment, whilst ensuring attention to detail

* The ability to read & understand product specifications and learn key features of machines, and to relate to user applications (product training will be provided)

* The ability to multi-task and prioritise with deadlines throughout the day

* A confident and positive ‘can-do’ attitude

* Good knowledge of MS Office including Outlook/Word/Excel are essential, as well as basic mathematics to be able to calculate truck load capacities, customer quotations/discounts, etc.

What’s on Offer:

* Competitive salary

* 25 days Holidays plus extra day for birthday plus usual bank holidays

* Company profit share scheme

* Contributory pension scheme

* Health Cash Plan

* Life Assurance

* Free Parking

* Cycle2work


Job Type: Permanent

Location: Dunstable, Central Bedfordshire

To apply for this job please visit www.cv-library.co.uk.

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